What to expect on your visit to our lab

handshakeAt Capital Data Recovery Inc, we treat every case exclusively, analyzing all of the media factors and failure details to create an appropriate course of action for each individual case.


Upon your first visit, your recovery or forensic project will be discussed with one of our experts who will advise you on the best strategy for your particular situation; Our main goal is to provide you with a successful outcome in the most time and cost-efficient way.

Once our engineers perform the initial evaluation, we will determine the cause of failure, analyze all possible culprits that can influence the recovery process. We will then provide you with a firm detailed price quote.

When the quote is approved, our engineers will go ahead and recover every bit of information they can from your failed media. Subsequently, all recovered information goes through an integrity check using dedicated tools that ensure the highest level of privacy.

With Capital Data Recovery Inc there are no hidden charges.

Capital Data Recovery Inc will sign non-disclosure agreements with every customer.


Lastly, your data will be returned to you on a new external hard drive, flash drive, or another storage device of your choice. Our “No Data – No Fee” policy is always in effect, meaning that you will only be charged for the service if all data or the files specified as “priority” are successfully recovered.

We are customers ourselves; We always think from a customer perspective and treat every you the way we want to be treated.

At Capital Data Recovery Inc we do the job right the first time, minimizing the risks, keeping the costs down, and ensuring your priceless data is saved.

Data recovery process

Simplicity is the key, so we offer you a simple & efficient data recovery process from start to finish

 

Project submission

You are welcome to drop by Monday to Friday, 10 a.m. to 5 p.m. to bring your project. If you are out of city customer, we can send you a free shipping label.

Diagnostics

We offer emergency, standard and economy evaluations, ranging from overnight turn-around to 5 business days for economy.

Quote approval

Upon completion of diagnostics, you will receive a quote for the approval. Once approved, we'll resume your data recovery project.

Project completion

Your recovered data will be transferred onto an external hard drive or uploaded to a secure server for you to download your data, minimizing your downtime.

Services we offer

Hard drive, ssd data recovery
Raid recovery service
Mobile phone data recovery
Flash memory data recovery
Professional backup consulting & installation
Hard drive by sector cloning
Hard drive wiping or data destruction
Hard drive certification/performance check
Computer & mobile forensic investigations
Professional data recovery training

 

Google rating

5.0 487 reviews

  • John Bejjani ★★★★★ a week ago
    My experience with Captial Data Recovery was far better than I anticipated. I was nervous about both the recoverability of my data and the cost, but they walked me through the entire cost profiles giving … More me clarity on what different levels of effort might cost. They recovered my data quickly and kept me updated on their progress.
    For comparison, years ago I tried to use another, larger company, but got a bad feeling as the costs seemed to just escalate, and I could never shake the feeling of being fleeced.
    Aside from being elated to get my precious photos back, I am extremely happy with the entire process. I would gladly recommend them.
  • egd166 ★★★★★ 4 months ago
    My 4TB hard drive was shown to be OK but the contents were shown as "unknown" and as this drive had important information on it I needed to have it recovered. This is the first time I went to … More Capital Data Recovery and was greeted by Levon and he listened attentively as I explained what had happened. He then said he thought it might be recoverable. A few days later I received a quote on which he said there was a good chance of full recovery.
    A few days later I got my drive back with a full recovery!
    Throughout this whole experience Levon was kind, considerate and helpful. I would certainly use their services again but I hope I don't need to.
  • Tyler Kealey ★★★★★ 3 weeks ago
    I brought my damaged external hard drive in based on a "word of mouth" recommendation to Capital Data Recovery and I'm glad I did. Not only were they successful at recovering the data but … More they were very honest and upfront about me managing the expectations with the job- that some files might not be able to be recovered. Professional, educational and friendly. Thank you!

Does your Home or Business Insurance cover your recovery?

We have been successfully working very closely with a number of insurance companies delivering recovered data to our customers.

Regardless of the make, type and model of the digital storage device, they all are susceptible to logical, electrical and mechanical failures over the lifetime.

Most storage devices come with a manufacture's warranty that will provide you with a new/refurbished unit if the device fails during the warranty period. Product warranties do not cover data loss or any costs associated with the recovery of your lost data.
However, you may be eligible to have data recovery services covered if you have:

Business / Office insurance
Home / Renters insurance
PPOC Membership (Professional Photographers Of Canada)

 

Home insurance

For homeowners, electronic data recovery coverage might be included in the home insurance policy or can be added as an optional feature.

Business insurance

Business insurance coverage comes in a variety of different packages to meet your specific needs. Many business insurance policies will include one or more of the following coverage: Intellectual Property Coverage, Interruption of Business Coverage, and Electronic Data Loss Coverage.
If your business suffered an unexpected data loss, data recovery services might be covered under one of the above-mentioned clauses.

Check with your insurance broker to verify the extent of your coverage. If you have adequate coverage for data recovery services, Capital Data Recovery will work directly with your insurer on retrieving your lost data and delivering it to you in a safe and timely manner.

If your business has experienced a crash or computer failure, or if you have lost sensitive data on your home computer such as pictures of your wedding, children, family, contact us immediately.

Do not attempt to recover the data yourself, as you risk losing information that can only be recovered by professionals using specialized equipment.

Please, fill out the form below to get help with your recovery project

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