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1827 Woodward Dr, Unit 306, Ottawa
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+1-613-225-7870
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[email protected]
Opening hours
Mon - Friday: 10AM - 5PM

Mobile phone recovery

From looping apple logo & android boot failures to off-chip recoveries, we've done them all.

HomeServicesMobile phone recovery

Your mobile phone photos and videos can be saved

Mobile phones and tablets have made it into our daily lives by now. It’s a complex personal computer that we carry with us every single day.

mobile phone data recovery

Losing access to your photos, videos, text messages or notes can be devastating.

If your Android, iPhone, Blackberry or Windows phone suddenly stopped working or has suffered accidental damage, we have the right tools to recover all data from the failed phone.

An average smartphone user keeps gigabytes of data on their mobile phones, including photos, videos, important text messages and more. We've done projects that were sent to us by mobile repair shops as a last resort, and we were able to successfully recover all data from the failed Android, iPhone or Blackberry mobile phones.

At Capital Data Recovery Inc we use an array of high-end tools that are used by the Federal Government for the retrieval of data from mobile devices.

We have successfully recovered lost photographs, notes, SMS, iMessage, WhatsApp, Facebook and other messages from iPhones, Android, Blackberry and Windows phones.

Even if your phone is not turning on, we have the tools to extract the data from the memory chips located on the logic board of your mobile device.

If you require this for a legal case, refer to our forensic services for more information.

Some of the projects we’ve done

Deleted photos or videos
Call logs, Notes, GPS location data
Liquid damage or if your phone simply won’t power on
Broken connectors or unable to charge
Severely damaged screen
Operating system corruption
No longer working after a software update of your phone failed during the update
iPhone that shows an iTunes logo
We can extract the contents corrupt iTunes backup
Encrypted iTunes backup
Chip-Off data recovery
Bitcoin wallet data recovery

The experience of working with Capital Data Recovery Inc staff was exceptional. Their professional manner, accompanied by their skill and focus in resolving the lost data on a mobile was appreciated and valued. They are “a true service provider” in every sense of the phrase.

Google rating

5.0 600 reviews

  • maryam tajik ★★★★★ 2 months ago
    I went to Capital Data Recovery with my failed laptop after having already taken it to two other companies. I spoke with Karen, who assured me that he would do everything he could to retrieve my data, … More especially knowing how important it was to my studies.
    My laptop was with them for almost ten days, and throughout that time, Karen stayed in touch with me and kept me informed of every update, no matter how small. He truly went above and beyond in his efforts to recover my data.
    Unfortunately, my thesis-related files could not ultimately be recovered. I want to emphasize, however, that this was not due to any shortcoming on the part of Capital Data Recovery. By the time my laptop reached them, it had already been handled by Best Buy. According to what was honestly and credibly explained to me, what had been done to the laptop there had made any further recovery of my data impossible. Had my laptop reached Capital Data Recovery before those interventions, I was told that my data could have been recovered.
    Despite the outcome, crossing paths with such genuinely conscientious and caring people reminded me that, rare as they may be, there are still people who value humanity and integrity above everything else.
    They even refused to charge me because they felt that, since they had not been able to recover my data, it would not be right to do so. That gesture meant a great deal to me, especially considering the amount of time and effort they had invested in my case.
    I could go on and on about this experience and still feel that I haven’t thanked them enough. I am truly grateful for their time, effort, honesty, professionalism, and kindness. I wholeheartedly recommend Capital Data Recovery.
  • Jessica Yemen ★★★★★ 3 months ago
    Recently, the battery in my iPad Air (13-inch, M3) failed. Unfortunately, Apple no longer replaces batteries in newer iPads and does not offer data recovery, which meant I was at risk of losing all of … More my photos, files, and important school notes from the past year. The iPad was only purchased in August 2025, and I had not recently backed everything up to iCloud.
    I brought my iPad to Levon at Capital Data Recovery, and I’m incredibly happy with the results. He was able to recover all of my files, notes, and photos. Throughout the entire process, he communicated everything very clearly, was incredibly responsive, and he and his colleagues worked as quickly as they could to recover my data.
    I’m extremely grateful for their help and would highly recommend Capital Data Recovery to anyone who needs data recovered, even from a newer device. They did an excellent job!
  • Moise Oke ★★★★★ 4 months ago
    As a non-enterprise customer, Capital Data Recovery helped me figure out the best solution to my data recovery. Even though in the end, it didn't involve utilizing their service, they were honest … More about what they could do for me and that allowed me to make the most informed decisions with my hardware and data.
    They were very respectful and courteous as well.

Data recovery process

Project submission

You are welcome to drop by Monday to Friday, 10 a.m. to 5 p.m. to bring your project. If you are out of city customer, we can send you a free shipping label.

Diagnostics

We offer emergency, standard and economy evaluations, ranging from overnight turn-around to 5 business days for economy.

Quote approval

Upon completion of diagnostics, you will receive a quote for the approval. Once approved, we'll resume your data recovery project.

Project completion

Your recovered data will be transferred onto an external hard drive or uploaded to a secure server for you to download your data, minimizing your downtime.

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Please, fill out the form below to get help with your data recovery project

* any media with damaged seals will be treated as previously opened
* any Ransomware projects are treated as Custom Projects. See terms below.

Read Terms & Conditions



By proceeding, I confirm that I have read, fully understand, and agree to be legally bound by the Terms and Conditions of Capital Data Recovery Inc., both personally and on behalf of my heirs, successors, administrators, and assigns.

1. Ownership and Authorization
The Client represents and warrants that they are the legal owner, authorized representative, or have legitimate rights to all property and data provided to Capital Data Recovery Inc. The Client authorizes Capital Data Recovery Inc. to perform all necessary evaluations and diagnostics on the submitted media to assess damage and provide a recovery estimate. The Client acknowledges that media may be opened for diagnostic or repair purposes, which may void existing manufacturer warranties.

2. Confidentiality & Non-Disclosure
Capital Data Recovery Inc. agrees to maintain absolute confidentiality regarding all information and data files provided, stored on, or recovered from Client equipment.
No information will be disclosed to any third party without the Client’s express written consent, except as required by law.
A signed copy of this agreement is available to the Client upon request.

3. Limitation of Liability
The Client acknowledges and accepts that data recovery involves inherent risks, including but not limited to, further damage to media or data, inability to recover data, incomplete or inaccurate recovery, and total data loss, even if caused by Capital Data Recovery Inc.’s negligence.
Capital Data Recovery Inc. shall not be liable for any damages, direct or indirect, including but not limited to, loss of data, loss of revenue, incidental or consequential damages, or claims regarding the physical functioning of equipment/media, before, during, or after services are performed.

4. Financial Responsibility
The Client is solely responsible for all shipping costs, customs duties, taxes, and related charges for media sent to or from Capital Data Recovery Inc.
Payment in full is required upon successful data recovery, prior to release of any data.

5. Abandoned Media
Any media not collected within thirty (30) days after the completion or decline of recovery services shall be deemed abandoned and will be permanently destroyed for security reasons, with no further liability to Capital Data Recovery Inc.

6. Minimum Recovery Fees (Non-Refundable)
By signing this agreement, the Client acknowledges and accepts the following minimum recovery fees:
Hard Drive, SSD, RAID (per drive):
Non-Urgent Service: $499
Standard Service: $899
Emergency Service: $3,500
Flash/SD/USB Media:
Logical Recovery: $399
Electrical Issues: $599 + Diagnostic Fee
CD/DVD: $299+
Mobile Phone: $899+

No data, no fee applies only to standard data recovery, not to ransomware, encrypted, or custom projects. For such projects, fees apply regardless of the outcome.
Diagnostic and parts fees are non-refundable. If you require return of original media, specify at project submission. Additional charges may apply for re-assembly.

7. Diagnostic Fees (Non-Urgent Only; Non-Refundable)
Diagnostics are free for Non-Urgent Service except for the following cases:
Previously Opened Media: $500
Fire/Water Damage: $200
Encrypted Media: $500
Non-detectable Digital Media: $100
Western Digital My Passport: $100
Seagate Rosewood: $100
RAID Server/NAS: Contact for pricing

8. Additional Terms
Refer to the full Terms & Conditions on our website for complete details.
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