Visit our location
1827 Woodward Dr, Unit 306, Ottawa
Talk to our team
+1-613-225-7870
Send us a message
[email protected]
Opening hours
Mon - Friday: 10AM - 5PM

Mobile phone recovery

From looping apple logo & android boot failures to off-chip recoveries, we've done them all.

HomeServicesMobile phone recovery

Your mobile phone photos and videos can be saved

Mobile phones and tablets have made it into our daily lives by now. It’s a complex personal computer that we carry with us every single day.

mobile phone data recovery

Losing access to your photos, videos, text messages or notes can be devastating.

If your Android, iPhone, Blackberry or Windows phone suddenly stopped working or has suffered accidental damage, we have the right tools to recover all data from the failed phone.

An average smartphone user keeps gigabytes of data on their mobile phones, including photos, videos, important text messages and more. We've done projects that were sent to us by mobile repair shops as a last resort, and we were able to successfully recover all data from the failed Android, iPhone or Blackberry mobile phones.

At Capital Data Recovery Inc we use an array of high-end tools that are used by the Federal Government for the retrieval of data from mobile devices.

We have successfully recovered lost photographs, notes, SMS, iMessage, WhatsApp, Facebook and other messages from iPhones, Android, Blackberry and Windows phones.

Even if your phone is not turning on, we have the tools to extract the data from the memory chips located on the logic board of your mobile device.

If you require this for a legal case, refer to our forensic services for more information.

Some of the projects we’ve done

Deleted photos or videos
Call logs, Notes, GPS location data
Liquid damage or if your phone simply won’t power on
Broken connectors or unable to charge
Severely damaged screen
Operating system corruption
No longer working after a software update of your phone failed during the update
iPhone that shows an iTunes logo
We can extract the contents corrupt iTunes backup
Encrypted iTunes backup
Chip-Off data recovery
Bitcoin wallet data recovery

The experience of working with Capital Data Recovery Inc staff was exceptional. Their professional manner, accompanied by their skill and focus in resolving the lost data on a mobile was appreciated and valued. They are “a true service provider” in every sense of the phrase.

Google rating

5.0 553 reviews

  • Steven Lusignan ★★★★★ a month ago
    Capital Data Recovery stands out for their professionalism, expertise, and dedication. We reached out to them for help with a data recovery attempt on our home security system, and from the start, it was … More clear we were dealing with specialists. After calling several data recovery services across Ottawa, it quickly became apparent that Capital Data Recovery was the best choice. Their knowledge, transparency, and communication set them apart. They were diligent, personable, and clearly passionate about their work, taking time to explain what was possible with care and integrity. Even their competition recommended them — a true testament to their reputation and capability. Highly recommended for any and all data recovery needs!
  • Sandra D Halpenny ★★★★★ a month ago
    ​Worth Every Penny: Five Years of Data Saved!
    ​Levon is the definition of professional, knowledgeable, and supportive.
    ​My external hard drive failed, taking with it five years' worth of critical     … More work files and irreplaceable family photos. While the recovery process had a cost, the value of getting that data back was enormous.
    ​It was worth every penny to access all my hard work again. I would highly recommend Levon for any serious data recovery needs.
    Thank you Levon
  • Mike McCarthy ★★★★★ a month ago
    The team at Capital Data Recovery were fantastic to deal with. Their technical knowledge and recovery ability is top notch. Their direct and clear communication was very appreciated. I was able tog et … More immediate assistance to our business critical problem and they prioritized our business to get us back up and running quickly. I will be recommend their services and business to anyone that asks me about data recovery in future.

Data recovery process

Project submission

You are welcome to drop by Monday to Friday, 10 a.m. to 5 p.m. to bring your project. If you are out of city customer, we can send you a free shipping label.

Diagnostics

We offer emergency, standard and economy evaluations, ranging from overnight turn-around to 5 business days for economy.

Quote approval

Upon completion of diagnostics, you will receive a quote for the approval. Once approved, we'll resume your data recovery project.

Project completion

Your recovered data will be transferred onto an external hard drive or uploaded to a secure server for you to download your data, minimizing your downtime.

Please, fill out the form below to get help with your data recovery project

Please, let us know who referred you so we can thank them in return.
* any media with damaged seals will be treated as previously opened
* any Ransomware projects are treated as Custom Projects. See terms below.

Read Terms & Conditions



By proceeding, I confirm that I have read, fully understand, and agree to be legally bound by the Terms and Conditions of Capital Data Recovery Inc., both personally and on behalf of my heirs, successors, administrators, and assigns.

1. Ownership and Authorization
The Client represents and warrants that they are the legal owner, authorized representative, or have legitimate rights to all property and data provided to Capital Data Recovery Inc. The Client authorizes Capital Data Recovery Inc. to perform all necessary evaluations and diagnostics on the submitted media to assess damage and provide a recovery estimate. The Client acknowledges that media may be opened for diagnostic or repair purposes, which may void existing manufacturer warranties.

2. Confidentiality & Non-Disclosure
Capital Data Recovery Inc. agrees to maintain absolute confidentiality regarding all information and data files provided, stored on, or recovered from Client equipment.
No information will be disclosed to any third party without the Client’s express written consent, except as required by law.
A signed copy of this agreement is available to the Client upon request.

3. Limitation of Liability
The Client acknowledges and accepts that data recovery involves inherent risks, including but not limited to, further damage to media or data, inability to recover data, incomplete or inaccurate recovery, and total data loss, even if caused by Capital Data Recovery Inc.’s negligence.
Capital Data Recovery Inc. shall not be liable for any damages, direct or indirect, including but not limited to, loss of data, loss of revenue, incidental or consequential damages, or claims regarding the physical functioning of equipment/media, before, during, or after services are performed.

4. Financial Responsibility
The Client is solely responsible for all shipping costs, customs duties, taxes, and related charges for media sent to or from Capital Data Recovery Inc.
Payment in full is required upon successful data recovery, prior to release of any data.

5. Abandoned Media
Any media not collected within thirty (30) days after the completion or declination of recovery services shall be deemed abandoned and will be permanently destroyed for security reasons, with no further liability to Capital Data Recovery Inc.

6. Minimum Recovery Fees (Non-Refundable)
By signing this agreement, the Client acknowledges and accepts the following minimum recovery fees:
Hard Drive, SSD, RAID (per drive):
Non-Urgent Service: $399
Standard Service: $799
Emergency Service: $3,500
Flash/SD/USB Media:
Logical Recovery: $350
Electrical Issues: $499 + Diagnostic Fee
CD/DVD: $250+

No data, no fee applies only to standard data recovery, not to ransomware, encrypted, or custom projects. For such projects, fees apply regardless of the outcome.
Diagnostic and parts fees are non-refundable. If you require return of original media, specify at project submission. Additional charges may apply for re-assembly.

7. Diagnostic Fees (Non-Urgent Only; Non-Refundable)
Diagnostics are free for Non-Urgent Service except for the following cases:
Previously Opened Media: $200
Encrypted Media: $500
Non-detectable Digital Media: $100
Western Digital My Passport: $100
Seagate Rosewood: $100
RAID Server/NAS: Contact for pricing

8. Additional Terms
Refer to the full Terms & Conditions on our website for complete details.
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