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1827 Woodward Dr, Unit 306, Ottawa
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+1-613-225-7870
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[email protected]
Opening hours
Mon - Friday: 10AM - 5PM

Project submission form

HomeProject submission form
Please, let us know who referred you so we can thank them in return.
* any media with damaged seals will be treated as previously opened
* any Ransomware projects are treated as Custom project. See terms below.

Read Terms & Conditions


The Client is the legal owner, representative, or otherwise have legitimate rights to the property and all data contained therein delivered to Capital Data Recovery Inc. The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media to determine the nature of the damage and provide an estimate of recovery cost and timing.

The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media sent to determine the nature of the damage and provide an estimate of recovery cost and timing. Your media may be opened for diagnostics or repair purposes. This may invalidate any warranty.

Capital Data Recovery Inc agree to absolute Non-Disclosure of any and all information or data files supplied with, stored on, or recovered from Client equipment. You may request a copy of this signed form for your records.

Capital Data Recovery Inc shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during or after service. Capital Data Recovery Inc. is not liable for any direct or indirect damages, including loss of data, loss of revenue, incidental or consequential, before, during or after service.

The Client is aware of the inherent risks of injury and property damage involved in data recovery, including without limitation, risks due to destruction or damage to the media or data and inability to recover data, or inaccurate or incomplete data recovery, including those that may result from the negligence of Capital Data Recovery Inc, and assumes any and all known risks of injury and property damage that may result.

The Client is financially responsible for all shipping costs, custom duties and taxes to and from Capital Data Recovery Inc.

Payment is due in full upon completion of successful recovery, prior to release of data.

The Client agrees that media not collected within 30 days after the completion or declination of recovery services will be permanently destroyed for security reasons.

By signing this form Client agrees to accept the minimum recovery fee of:
Hard drive, SSD, RAID (per drive):
$399 for Non-Urgent Service
$799 for Standard Service
$3500 for Emergency Service
Flash/SD/USB media:
Flash/SD/USB media:
$350 for logical recovery
$499+ diag fee for electrical issues
CD/DVD is $250+
If no data is recovered there is no labour charge for data recovery service.
Note that ransomware, encrypted media, or any other custom projects are considered "Custom", thus No Data - No Fee policy does not apply.

Diagnostics is offered free of charge for Non-Urgent service, unless:
A. Previously opened media: $200
B. Encrypted media: $500
C. Non detectable Digital media: $100
D. Western Digital My Passport: $100
E: Seagate Rosewood: $100
E: RAID Server, NAS: Contact for pricing

Refer to Terms & Conditions page on our website for more information.
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Google reviews

5.0 442 reviews

  • André Pinard ★★★★★ 3 months ago
    After having broken my external Drive (2Tb), dropping on the floor. I brought it to Capital Data Recovery (CDR). I was unsure if it would be recoverable. What a joy to receive the email today that said … More "Good News!" All important files were saved and some picture and video files were put aside in distinct files. Thanks and kudos to Levon Kazariyan and his team!
  • Albert Fidaoui ★★★★★ a month ago
    I recently had the pleasure of engaging with Levon at Capital Data Recovery, and I must say, their service exceeded all expectations! From start to finish, the experience was seamless and truly remarkable. … More
    First and foremost, I was struck by the transparency and honesty displayed by the company. They were upfront about their pricing, services, and timelines, which instantly instilled confidence in their integrity.
    In conclusion, I cannot recommend Capital Data Recovery highly enough. Their honesty, professionalism, and dedication to customer satisfaction make them a standout in the industry. If you're looking for top-notch service from a company you can trust, look no further.
    a special thanks to Levon!!
  • khan ★★★★★ a month ago
    Great experience, highly recommend. I contacted them about a dead external hard drive that had invaluable family photos, videos, and memories. They provided a fair quote and they have a "no data - … More no fee" policy, so they only charge you if the data is successfully recovered. I worked with Levon, who was very professional, caring, and understood the value of this data. He was also very patient and careful when we ran into problems with the new hard drive for the data to be transferred to. Thank you for the great experience, I'm grateful that my data and invaluable family memories have been preserved.