Visit our location
1827 Woodward Dr, Unit 306, Ottawa
Talk to our team
+1-613-225-7870
Send us a message
[email protected]
Opening hours
Mon - Friday: 10AM - 5PM

Project submission form

HomeProject submission form
Please, let us know who referred you so we can thank them in return.
* any media with damaged seals will be treated as previously opened
* any Ransomware projects are treated as Custom Projects. See terms below.

Read Terms & Conditions


The Client is the legal owner, representative, or otherwise have legitimate rights to the property and all data contained therein delivered to Capital Data Recovery Inc. The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media to determine the nature of the damage and provide an estimate of recovery cost and timing.

The Client authorizes Capital Data Recovery Inc. to conduct an evaluation of the media sent to determine the nature of the damage and provide an estimate of recovery cost and timing. Your media may be opened for diagnostics or repair purposes. This may invalidate any warranty.

Capital Data Recovery Inc agree to absolute Non-Disclosure of any and all information or data files supplied with, stored on, or recovered from Client equipment. You may request a copy of this signed form for your records.

Capital Data Recovery Inc shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during or after service. Capital Data Recovery Inc. is not liable for any direct or indirect damages, including loss of data, loss of revenue, incidental or consequential, before, during or after service.

The Client is aware of the inherent risks of injury and property damage involved in data recovery, including without limitation, risks due to destruction or damage to the media or data and inability to recover data, or inaccurate or incomplete data recovery, including those that may result from the negligence of Capital Data Recovery Inc, and assumes any and all known risks of injury and property damage that may result.

The Client is financially responsible for all shipping costs, custom duties and taxes to and from Capital Data Recovery Inc.

Payment is due in full upon completion of successful recovery, prior to release of data.

The Client agrees that media not collected within 30 days after the completion or declination of recovery services will be permanently destroyed for security reasons.

By signing this form Client agrees to accept the minimum recovery fee of:
Hard drive, SSD, RAID (per drive):
$399 for Non-Urgent Service
$799 for Standard Service
$3500 for Emergency Service
Flash/SD/USB media:
Flash/SD/USB media:
$350 for logical recovery
$499+ diag fee for electrical issues
CD/DVD is $250+
If no data is recovered there is no labour charge for data recovery service.
Note that ransomware, encrypted media, or any other custom projects are considered "Custom", thus No Data - No Fee policy does not apply.
The diagnostic and parts fee is not refundable. If you require the return of the original media, please specify at the time of the project submission.
Additional charges may apply to re-assemble the original media for release.

Diagnostics is offered free of charge for Non-Urgent service, unless:
A. Previously opened media: $200
B. Encrypted media: $500
C. Non detectable Digital media: $100
D. Western Digital My Passport: $100
E: Seagate Rosewood: $100
E: RAID Server, NAS: Contact for pricing

Refer to Terms & Conditions page on our website for more information.
=

Google reviews

5.0 479 reviews

  • egd166 ★★★★★ 2 months ago
    My 4TB hard drive was shown to be OK but the contents were shown as "unknown" and as this drive had important information on it I needed to have it recovered. This is the first time I went to … More Capital Data Recovery and was greeted by Levon and he listened attentively as I explained what had happened. He then said he thought it might be recoverable. A few days later I received a quote on which he said there was a good chance of full recovery.
    A few days later I got my drive back with a full recovery!
    Throughout this whole experience Levon was kind, considerate and helpful. I would certainly use their services again but I hope I don't need to.
  • Francois Perrault ★★★★★ 3 weeks ago
    I recently experienced a significant data loss that involved highly sensitive personal information. I consider myself fortunate to have entrusted Capital Data Recovery with my case. From start to finish, … More their professionalism, expertise, and dedication were evident in every interaction.
    Levon Kazariyan treated my case with the utmost confidentiality and sensitivity, ensuring that I felt reassured throughout the process. He clearly explained each step, keeping me informed of progress and outlining realistic expectations. Levon’s technical expertise was exceptional, and he provided a lot of sage counselling to help reduce the risk of similar data loss incidents in the future.
    Beyond technical skills, what truly stood out was the commitment to customer care. Capital Data Recovery (Levon) handled my concerns with empathy and professionalism, creating a level of trust that is rare in today’s fast-paced world.
    I wholeheartedly recommend Capital Data Recovery (and special shout out to Levon) to anyone in need of data recovery services, especially for sensitive or high-stakes situations. Their dedication to excellence, paired with their transparent and personalized approach, makes them a standout leader in their field.
  • Jessie Ny ★★★★★ a month ago
    They did the impossible!
    I had a damaged external hard drive that I had taken to a different data recovery specialist who was not able to recover my data.
    So I went to Capital Data Recovery. And the     … More team here miraculously recovered my data from not only a damage hard drive, but a previously opened one.
    The whole process took about a week and they were extremely communicative the whole time. And they were able to recover ~99% of my data (20+ years of photos and memories)!
    I would definitely recommend going to Capital Data Recovery for all data recovery services.